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Bring product context to new lead follow-up

Start lead follow-up with a quick view of relevant Boxhero items, based on the product interests or needs available in the lead details.

Trigger

New Lead Trigger

Triggers when a new Lead is created in Salesforce.

Action

List Items

Tool to list items. Use when fetching products with optional location filters and pagination.

Why this helps

A new lead can sit while someone manually looks up the products they asked about in another system.

  • Add a product and stock overview to new lead follow-up.
  • Reduce manual product lookups before first contact.
  • Make missing product-interest details visible for follow-up.

Setup

Build it in a few focused steps.

  • 1Connect Salesforce and Boxhero once in the Notis portal.
  • 2Create a new automation in Automations and give it a name.
  • 3Tell Notis to use product interest stated in a new lead to find relevant Boxhero items and summarize their listed details and quantities.
  • 4Pick the Salesforce New Lead Trigger and choose where run reports go.
  • 5Test with one real new lead and review the result.

Questions about this workflow

Will this infer product interests that are not on the lead?

No. Notis can use the information returned for the lead and the Boxhero item list. Add any missing product-interest context to your instruction or source data.

Can it create or update a Boxhero item?

No. This workflow uses the List Items action to retrieve an overview; it does not create or update inventory.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Salesforce to Boxhero. A trigger fires from one place; an action lands in another.

Salesforce triggers

Boxhero actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete Item

Tool to delete a specific item (barcode) by its ID. Use when you need to remove an item from the inventory.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

BoxHero - Delete Location

Tool to delete a specific warehouse location by its ID. Use when you need to remove a location from the system.

ActionInstant

Account Created or Updated

Triggers when an Account is created or updated in Salesforce. Uses LastModifiedDate high-watermark to capture both creations and updates.

TriggerPolling

Get Item

Tool to retrieve a specific item (barcode) by ID. Use when you need detailed information about a single item including its attributes, pricing, and inventory quantities.

ActionInstant

Contact Updated

Triggers when an existing Salesforce Contact record is modified. Emits changed fields alongside relevant timestamps.

TriggerPolling

Get Item Attribute

Tool to retrieve a specific item attribute by ID. Use when you need to get detailed information about an item attribute specification.

ActionInstant

Record Updated (Generic SObject)

Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.

TriggerPolling

Get Location

Tool to retrieve a specific location by ID. Use when you need detailed information about a particular warehouse location including its name, quantity, and notes.

ActionInstant

New Contact Trigger

Triggers when a new Contact is Created in Salesforce.

TriggerPolling

Get Member

Tool to retrieve a specific team member by ID. Use when you need to get details about a particular member.

ActionInstant

New Lead Trigger

Triggers when a new Lead is created in Salesforce.

TriggerPolling

Get Linked Team Info

Tool to get information about the linked team and its mode. Use when you need to retrieve the currently linked team details.

ActionInstant

New or Updated Opportunity

Triggers when a Salesforce Opportunity is created or updated.

TriggerPolling

BoxHero - List Basic Transactions

Tool to list basic inventory transactions. Use when you need a high-level overview of in/out/move transactions.

ActionInstant

Connect any two apps with Notis in the middle.

Salesforce and Boxhero, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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