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Notis

Turn key opportunity changes into timely calls

When an opportunity changes, a short conversation can keep the next step from slipping. Tell Notis what kind of change warrants a Bolna call.

Trigger

New or Updated Opportunity

Triggers when a Salesforce Opportunity is created or updated.

Action

Make a phone call from agent

Initiate calls

Why this helps

Opportunity changes can be easy to miss when you are juggling CRM updates and follow-up.

  • Bring timely voice follow-up into your opportunity workflow.
  • Describe the changes that matter in plain language.
  • Keep the call tied to the Salesforce opportunity event.

Setup

Build it in a few focused steps.

  • 1Connect Salesforce and Bolna once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3In one instruction, describe which opportunity changes should prompt a call and which Bolna agent to use.
  • 4Pick New or Updated Opportunity and choose where run reports should go.
  • 5Test with one real opportunity event and confirm the call starts as intended.

Questions about this workflow

Does this run for both new and updated opportunities?

Yes. The selected Salesforce trigger fires when an Opportunity is created or updated.

Can I limit calls to certain kinds of changes?

Describe the changes that should prompt a call in your instruction. The trigger itself covers created or updated opportunities.

What does Bolna do?

The workflow uses the Bolna Make a phone call from agent action with the agent and call details you specify.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Salesforce to Bolna. A trigger fires from one place; an action lands in another.

Salesforce triggers

Bolna actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete agent by id

Delete an agent

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete batch by id

Delete a batch

ActionInstant

Account Created or Updated

Triggers when an Account is created or updated in Salesforce. Uses LastModifiedDate high-watermark to capture both creations and updates.

TriggerPolling

Fetch all batches by agent id

List all batches for agent

ActionInstant

Contact Updated

Triggers when an existing Salesforce Contact record is modified. Emits changed fields alongside relevant timestamps.

TriggerPolling

Get all agents

List all agents

ActionInstant

Record Updated (Generic SObject)

Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.

TriggerPolling

Get all phone numbers

List all phone numbers for your account

ActionInstant

New Contact Trigger

Triggers when a new Contact is Created in Salesforce.

TriggerPolling

Get execution by id

Retrieve specific execution by `execution id`

ActionInstant

New Lead Trigger

Triggers when a new Lead is created in Salesforce.

TriggerPolling

Make a phone call from agent

Initiate calls

ActionInstant

New or Updated Opportunity

Triggers when a Salesforce Opportunity is created or updated.

TriggerPolling

Retrieve agent by id

Retrieve an agent

ActionInstant

Connect any two apps with Notis in the middle.

Salesforce and Bolna, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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