Give evidence support conversations a predictable operating mode
At the start of the support window, Notis confirms the character and applies the core settings prepared for staffed evidence inquiries.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Set Core AI Settings
Tool to set core AI settings for a character. Use after confirming character existence.
Why this helps
A character may remain in an after-hours posture after the team becomes available, causing avoidable friction and unnecessary deflection.
- Makes the staffed support posture predictable
- Removes a recurring character-settings task
- Aligns evidence inquiry behavior with team availability
Setup
Build it in a few focused steps.
- 1Connect Rkvst and Convolo ai to Notis once.
- 2Ask Notis to confirm the existing evidence support character and apply the predefined business-hours core AI settings at the start of each support window.
- 3Choose a recurring business-hours trigger and a channel for run confirmation.
- 4Test once outside live traffic and inspect the applied settings.
Questions about this workflow
Can this follow weekdays only?
Yes. Set the recurring schedule for the support days and timezone you actually use.
Does this retrieve Rkvst evidence itself?
The scheduled action configures the Convolo ai character that handles Rkvst-backed inquiries; it does not upload evidence.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Rkvst to Convolo ai. A trigger fires from one place; an action lands in another.
Rkvst triggers
Convolo ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Character
Tool to create a new character. Use when you have name, voice type, backstory, and optional actions ready.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Define or Update Character Actions
Tool to define or update the list of actions a character can perform. Use when you need to configure or adjust character capabilities before deployment.
Evaluate Character Performance
Tool to evaluate a character's performance based on interactions. Use after fetching a conversation session and constructing your prompt.
Generate Starter Conversation
Tool to generate starter conversation suggestions for a character. Use when you need opening or follow-up dialogue lines.
Get Character Response
Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.
List Voices
Tool to retrieve the list of available voice types. Use when selecting voices before generating speech.
Set Core AI Settings
Tool to set core AI settings for a character. Use after confirming character existence.
Update Character Backstory
Tool to update a character's backstory. Use when you need to modify the backstory of an existing character after confirming its ID. Only the provided fields will be updated.
Connect any two apps with Notis in the middle.
Rkvst and Convolo ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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