Keep active chat profiles current with a daily check
When current account details are available in the client flow, a scheduled prompt can refresh the active chat session.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Why this helps
Customer context can become stale when account updates and support conversations happen in separate places.
- Prompts a regular active-session detail refresh
- Reduces manual profile upkeep
- Supports more coherent support conversations
Setup
Build it in a few focused steps.
- 1Connect Railway and BotStar to Notis once through the portal.
- 2Create an automation that updates the active BotStar session using current user details available in the client flow.
- 3Select a daily schedule as the trigger.
- 4Choose a channel for run reports and test with one active session that has current account details.
Questions about this workflow
Can it update a session that is not active?
The action updates user details on the current live chat session.
Does the workflow fetch account data from Railway?
The BotStar action is for updating session details; make current details available in the relevant client flow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Railway to Botstar. A trigger fires from one place; an action lands in another.
Railway triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Railway and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Botstar.