Reconnect customer context with the right calls
A scheduled search can help bring relevant customer conversations back into view when Ragie holds the latest context.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Transcripts
The gettranscripts action is designed to fetch a list of transcripts against input arguments.
Why this helps
Customer follow-up gets harder when past conversation details are spread across calls and knowledge stores.
- Find transcripts related to customer context gathered in Ragie.
- Prepare follow-up with less searching through old calls.
- Keep customer conversation review on a recurring cadence.
Setup
Build it in a few focused steps.
- 1Connect Ragie and Fireflies to Notis once in the portal.
- 2Create a recurring automation in the portal or ask Notis to review customer-related calls.
- 3Write one instruction asking Notis to use Ragie customer context to find and summarize relevant Fireflies transcripts.
- 4Choose a cron trigger and the channel for run reports.
- 5Test with one customer context you recognize and review the transcript matches.
Questions about this workflow
Can it find every call with a customer?
It searches Fireflies using the available context and prompt. Review the results for coverage.
How often should it run?
Choose a cadence that matches your customer follow-up routine, such as weekly.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ragie to Fireflies. A trigger fires from one place; an action lands in another.
Ragie triggers
Fireflies actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add to Live Meeting
The addtolive action allows you to add the fireflies.ai bot to an ongoing meeting. note: this action requires a paid fireflies plan to add bots to meetings.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Transcript by ID
The deletetranscriptbyid action is designed to delete a specific transcript by its id.
Fetch AI App Outputs
Fetch outputs for a specific ai app or meeting/transcript.
Get Bite by ID
The getbite action is designed to fetch details associated with a specific bite id.
Get Transcripts
The getbites action is designed to fetch a list of bites against input arguments.
Get Transcript by ID
The gettranscriptbyid action is designed to fetch details associated with a specific transcript id. note: this action requires a paid fireflies plan to access transcript details.
Get Transcripts
The gettranscripts action is designed to fetch a list of transcripts against input arguments.
Get User by ID
The getuser action is designed to fetch details associated with a specific user id.
Connect any two apps with Notis in the middle.
Ragie and Fireflies, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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