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Automate Weekly Video Reports of Your Customer Feedback

Feedback reports are boring. Your team skims them and forgets the insights by Wednesday. Render a 3-minute video digest every Monday with your top customer themes, biggest wins, and most-requested features. You'll actually remember what customers said.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Render Video

Tool to initiate a new video render job. Use when you have defined a timeline and output settings and want to start rendering.

Why this helps

Weekly feedback reviews happen via spreadsheet or text reports that no one reads. Insights get lost. You can't remember what customers said by the time you plan sprints. The feedback sits unshared and un-actioned.

  • Team watches the digest instead of ignoring a text report - video format is 80% more memorable
  • Captures your week's customer priorities automatically, no manual compilation
  • Creates an archive of insights you can reference months later
  • Motivates the team with visible customer wins each week

Setup

Build it in a few focused steps.

  • 1Connect Productlane and Shotstack to Notis in the portal
  • 2Create an automation with this instruction: 'Every Monday at 9 AM, gather all customer feedback submitted last week from Productlane. Render a 3-minute video showing the top 3 themes, 5 customer quotes, and sentiment score. Include team member avatars and company names.'
  • 3Select the cron trigger and set it for Monday 9 AM in your timezone
  • 4Pick your channel (Slack, email, or Telegram) - the digest video link will post there automatically
  • 5Test once by manually triggering the workflow, then it runs automatically every Monday

Questions about this workflow

Can I customize what counts as feedback?

Yes. Tell Notis which Productlane fields to compile (e.g., only feature requests, only positive feedback, all feedback). It adapts the video to whatever theme you want.

How long does rendering take?

Usually 1-2 minutes. The video is ready by the time your team arrives Monday morning. You'll get a notification with the link.

What if there's no feedback that week?

Notis still renders a brief video saying 'No customer feedback this week - team is in good shape.' It keeps the routine consistent.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Productlane to Shotstack. A trigger fires from one place; an action lands in another.

Productlane triggers

Shotstack actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Template

Tool to create a new template for video editing. Use when you want to save a reusable timeline configuration as a template. Template changes do not retroactively affect past renders.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Template (v2)

Tool to save an Edit as a re-usable template. Templates can be retrieved and modified before rendering. Use when you want to create a template with merge fields for dynamic content.

ActionInstant

Delete Ingested Media

Tool to delete an ingested media asset. Use when you've confirmed the ingest ID and need to remove the file from Shotstack storage.

ActionInstant

Delete Template

Tool to delete a specific Shotstack template by its ID. Use when you need to remove a template permanently.

ActionInstant

Delete Shotstack Workflow

Tool to delete a specific Shotstack workflow. Use when you need to permanently remove a workflow after confirming its ID.

ActionInstant

Fetch Source

Tool to fetch a remote media file and store it as a source asset. Operation is asynchronous — poll SHOTSTACK_GET_INGEST_STATUS or SHOTSTACK_INSPECT_MEDIA until the asset is ready before passing it to SHOTSTACK_RENDER_VIDEO or other downstream tools. Use when you need to ingest a file before rendering.

ActionInstant

Get Asset

Tool to fetch details of a hosted asset by its unique identifier. Use when you need to retrieve information about videos, images, audio files, thumbnails, or poster images hosted on Shotstack's CDN.

ActionInstant

Get Assets by Render ID

Tool to retrieve hosted assets by render ID. Use when you need to fetch one or more files (video, thumbnail, poster image) generated by a specific render job.

ActionInstant

Connect any two apps with Notis in the middle.

Productlane and Shotstack, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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