Show Your Community You're Listening with Trending Feature Videos
When users vote on a feature 5+ times, they're telling you it matters. Stop responding with silence. Instead, render a video explaining why it's trending, whether it's on your roadmap, and what blockers exist. Your community will trust you more when they see you actually listen.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Render Video
Tool to initiate a new video render job. Use when you have defined a timeline and output settings and want to start rendering.
Why this helps
Popular feature requests feel ignored. Users upvote, you log it, and nothing happens. They don't know if you're listening. Your team discusses the request in Slack but customers never hear the reasoning. They assume you don't care.
- Video response proves you're listening to customer requests, not ignoring them
- Reduces repetitive requests because users see the status and reasoning
- Builds community trust and loyalty when they see transparency
- Compresses your explanation into one video you post 50+ places instead of answering the same question manually
Setup
Build it in a few focused steps.
- 1Connect Productlane and Shotstack to Notis
- 2Create an automation: 'When a feature request in Productlane reaches a trend threshold (e.g., 5+ votes), render a video explaining why it's trending, when we'll build it, what blockers exist, and how customers can help'
- 3Select webhook trigger to catch trending requests in real-time
- 4Choose your notification channel for alerts when videos are rendered
- 5Test by manually voting up a feature request 5 times in Productlane to trigger the automation
Questions about this workflow
What if I don't know when we'll build a trending feature?
Tell Notis exactly that. 'This is important to us but we're blocked on [X reason]. Once [X] is resolved, we'll prioritize it.' Transparency is more valuable than false timelines.
Where do I post these explanation videos?
Anywhere customers congregate - Slack community, Discord, Twitter, email, your website. One video, many destinations. Notis can help distribute it.
How often does this trigger?
Only when a feature hits your trend threshold. If you set it to 5 votes, you might get 2-3 of these per week depending on request volume.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Productlane to Shotstack. A trigger fires from one place; an action lands in another.
Productlane triggers
Shotstack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Template
Tool to create a new template for video editing. Use when you want to save a reusable timeline configuration as a template. Template changes do not retroactively affect past renders.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Template (v2)
Tool to save an Edit as a re-usable template. Templates can be retrieved and modified before rendering. Use when you want to create a template with merge fields for dynamic content.
Delete Ingested Media
Tool to delete an ingested media asset. Use when you've confirmed the ingest ID and need to remove the file from Shotstack storage.
Delete Template
Tool to delete a specific Shotstack template by its ID. Use when you need to remove a template permanently.
Delete Shotstack Workflow
Tool to delete a specific Shotstack workflow. Use when you need to permanently remove a workflow after confirming its ID.
Fetch Source
Tool to fetch a remote media file and store it as a source asset. Operation is asynchronous — poll SHOTSTACK_GET_INGEST_STATUS or SHOTSTACK_INSPECT_MEDIA until the asset is ready before passing it to SHOTSTACK_RENDER_VIDEO or other downstream tools. Use when you need to ingest a file before rendering.
Get Asset
Tool to fetch details of a hosted asset by its unique identifier. Use when you need to retrieve information about videos, images, audio files, thumbnails, or poster images hosted on Shotstack's CDN.
Get Assets by Render ID
Tool to retrieve hosted assets by render ID. Use when you need to fetch one or more files (video, thumbnail, poster image) generated by a specific render job.
Connect any two apps with Notis in the middle.
Productlane and Shotstack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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