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Bring a specialist into the right postal case thread

Add the teammate who can help to the existing discussion, keeping the review with the case context.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Add or update thread member

Adds a user to a specific, unarchived thread; the user must have access to the thread's parent channel, and for private threads, the bot must already be a member.

Why this helps

A useful reviewer may never see the postal case when someone has to invite them manually.

  • Put the right reviewer into the existing conversation.
  • Keep specialist input close to the case.
  • Reduce the effort of routing unusual lookups.

Setup

Build it in a few focused steps.

  • 1Connect Postal Data API and Discordbot once in the portal.
  • 2Create an automation in Automations, or tell Notis what kind of lookup should add a reviewer to a discussion.
  • 3Write one prompt asking Notis to add the selected member to the specified unarchived Discord thread when your backend sends a review case.
  • 4Choose an incoming webhook trigger and a run-report channel; test with one real thread. Confirm the member can access the parent channel and the bot can access private threads if applicable.

Questions about this workflow

Can this create the discussion thread too?

No. The thread must already exist and be unarchived; this action adds a member to it.

Who selects the reviewer?

Have your backend or team process select the appropriate member and include the thread and member details in the request.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Postal Data API to Discordbot. A trigger fires from one place; an action lands in another.

Postal Data API triggers

Discordbot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add recipient to group channel

Adds a user to a discord group direct message (dm) channel.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Update guild member information

Adds a user (who is not already a member) to a guild using their `access token` (which must have `guilds.join` scope), optionally setting nickname, roles, mute/deaf status, or flags.

ActionInstant

Assign role to guild member

Assigns a role to a guild member, provided the bot has 'manage roles' permission in the guild and the role to be assigned is hierarchically lower than the bot's highest role.

ActionInstant

Add reaction to message

Adds an emoji reaction from the authenticated user/bot to a specific message in a discord channel; does not return information about existing reactions.

ActionInstant

Add or update thread member

Adds a user to a specific, unarchived thread; the user must have access to the thread's parent channel, and for private threads, the bot must already be a member.

ActionInstant

Modify guild ban settings

Permanently bans a user from a discord guild, optionally deleting their recent messages (specify deletion period in seconds or days, not both).

ActionInstant

Bulk ban users in guild with message deletion option

Bans up to 200 users from a discord guild, optionally deleting their recent messages; the bot must have 'ban members' permission in the guild, and this action is irreversible.

ActionInstant

Bulk delete messages in channel

Atomically bulk deletes messages in a discord channel for moderation or maintenance; deletion may not be instantaneous and messages are unrecoverable.

ActionInstant

Connect any two apps with Notis in the middle.

Postal Data API and Discordbot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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