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Bring a coordinator into a postal exception conversation

When a case needs a specific teammate, add them to the existing group discussion so the handoff takes fewer steps.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Add recipient to group channel

Adds a user to a discord group direct message (dm) channel.

Why this helps

A key coordinator can be left out of a time-sensitive discussion when adding them requires a manual follow-up.

  • Bring the selected coordinator into the existing discussion.
  • Reduce manual participant updates.
  • Keep the handoff moving with the case context.

Setup

Build it in a few focused steps.

  • 1Connect Postal Data API and Discordbot to Notis once.
  • 2Create a new automation or ask Notis conversationally when a coordinator should join a postal exception discussion.
  • 3Write one prompt asking Notis to add the selected user to the specified Discord group DM when your backend sends an exception requiring their input.
  • 4Select an incoming webhook trigger and a channel for run reports, then test with one real case. Confirm Discordbot can access the group DM and the request identifies the recipient.

Questions about this workflow

Does this create a group DM?

No. The group DM must already exist and be accessible; this action adds a recipient to it.

Who selects the coordinator?

Your backend or team workflow should choose the right person and include the needed identifiers in the webhook request.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Postal Data API to Discordbot. A trigger fires from one place; an action lands in another.

Postal Data API triggers

Discordbot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add recipient to group channel

Adds a user to a discord group direct message (dm) channel.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Update guild member information

Adds a user (who is not already a member) to a guild using their `access token` (which must have `guilds.join` scope), optionally setting nickname, roles, mute/deaf status, or flags.

ActionInstant

Assign role to guild member

Assigns a role to a guild member, provided the bot has 'manage roles' permission in the guild and the role to be assigned is hierarchically lower than the bot's highest role.

ActionInstant

Add reaction to message

Adds an emoji reaction from the authenticated user/bot to a specific message in a discord channel; does not return information about existing reactions.

ActionInstant

Add or update thread member

Adds a user to a specific, unarchived thread; the user must have access to the thread's parent channel, and for private threads, the bot must already be a member.

ActionInstant

Modify guild ban settings

Permanently bans a user from a discord guild, optionally deleting their recent messages (specify deletion period in seconds or days, not both).

ActionInstant

Bulk ban users in guild with message deletion option

Bans up to 200 users from a discord guild, optionally deleting their recent messages; the bot must have 'ban members' permission in the guild, and this action is irreversible.

ActionInstant

Bulk delete messages in channel

Atomically bulk deletes messages in a discord channel for moderation or maintenance; deletion may not be instantaneous and messages are unrecoverable.

ActionInstant

Connect any two apps with Notis in the middle.

Postal Data API and Discordbot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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