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Review what customers say about points redemption

Bring a completed feedback transcript into view when you are ready to decide what to follow up on.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get Transcript by ID

Tool to retrieve the transcript of a completed rev.ai job. use after confirming job is complete. supports json, plaintext, vtt or srt formats.

Why this helps

Patterns in redemption feedback can be overlooked when founders only review a few recordings at a time.

  • Make completed redemption feedback simpler to review.
  • Keep customer comments available for product decisions.
  • Reduce the effort of revisiting recordings.

Setup

Build it in a few focused steps.

  • 1Connect Piggy and Rev ai to Notis once in the portal.
  • 2Create an automation through the portal or by asking Notis.
  • 3Use one instruction to retrieve a completed points redemption feedback transcript by job ID.
  • 4Select an incoming webhook trigger and a channel for run reports.
  • 5Test with one completed feedback job.

Questions about this workflow

Does the job have to be complete?

Yes. Rev ai transcript retrieval applies to completed jobs.

What does the webhook provide?

It provides the completed job ID to retrieve.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Piggy to Rev ai. A trigger fires from one place; an action lands in another.

Piggy triggers

Rev ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete Custom Vocabulary

Tool to delete a completed custom vocabulary and its data. use when you need to remove an unused vocabulary after confirming it's no longer needed.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Job By ID

Tool to delete a completed transcription job and its data. use when you need to permanently remove a finished job after confirming it's no longer needed.

ActionInstant

Get Account

Tool to retrieve developer account details. use after authenticating with rev ai.

ActionInstant

Get Captions

Tool to retrieve captions (srt or vtt) for a completed rev.ai transcription job. use after confirming the job status is 'completed'.

ActionInstant

Get Custom Vocabulary Details

Tool to retrieve custom vocabulary processing details. use when needing to fetch the status and submitted phrases for a specific custom vocabulary after creation.

ActionInstant

Get Job by ID

Tool to fetch details of a transcription job by its id. use when confirming job status and metadata are accurate.

ActionInstant

Get List of Jobs

Tool to get list of transcription jobs from the past 30 days. use when you need to retrieve and paginate through recent transcription tasks.

ActionInstant

Get Transcript by ID

Tool to retrieve the transcript of a completed rev.ai job. use after confirming job is complete. supports json, plaintext, vtt or srt formats.

ActionInstant

Connect any two apps with Notis in the middle.

Piggy and Rev ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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