Turn loyalty support calls into searchable transcripts
Send a recording URL to Notis and let Rev ai prepare a transcript for your next follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Submit Transcription Job
Tool to submit a new transcription job. use when you have a media url or file bytes ready for async processing.
Why this helps
After a customer call, founders can lose time replaying audio to find reward questions and promised next steps.
- Make customer conversations easier to scan after a busy day.
- Spend less time replaying recordings to locate key details.
- Keep a consistent transcription path for loyalty questions.
Setup
Build it in a few focused steps.
- 1Connect Piggy and Rev ai to Notis once in the portal.
- 2Create a new automation in Automations, or ask Notis to set it up conversationally.
- 3Use one instruction: when a loyalty support recording URL arrives, submit it to Rev ai for transcription.
- 4Choose an incoming webhook trigger and a channel for run reports.
- 5Test with one real support recording URL.
Questions about this workflow
Does Piggy need to provide a trigger event?
No. This workflow starts when your system sends a request to a Notis webhook; Piggy has no listed trigger events.
What should the webhook request include?
It should provide a recording URL that Rev ai can process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Piggy to Rev ai. A trigger fires from one place; an action lands in another.
Piggy triggers
Rev ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Custom Vocabulary
Tool to delete a completed custom vocabulary and its data. use when you need to remove an unused vocabulary after confirming it's no longer needed.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Job By ID
Tool to delete a completed transcription job and its data. use when you need to permanently remove a finished job after confirming it's no longer needed.
Get Account
Tool to retrieve developer account details. use after authenticating with rev ai.
Get Captions
Tool to retrieve captions (srt or vtt) for a completed rev.ai transcription job. use after confirming the job status is 'completed'.
Get Custom Vocabulary Details
Tool to retrieve custom vocabulary processing details. use when needing to fetch the status and submitted phrases for a specific custom vocabulary after creation.
Get Job by ID
Tool to fetch details of a transcription job by its id. use when confirming job status and metadata are accurate.
Get List of Jobs
Tool to get list of transcription jobs from the past 30 days. use when you need to retrieve and paginate through recent transcription tasks.
Get Transcript by ID
Tool to retrieve the transcript of a completed rev.ai job. use after confirming job is complete. supports json, plaintext, vtt or srt formats.
Connect any two apps with Notis in the middle.
Piggy and Rev ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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