Prepare speech recognition for cashback phrases
Add familiar cashback terms to custom vocabulary before processing more customer recordings.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Submit Custom Vocabulary
Tool to submit a custom vocabulary for improved speech recognition. use when you want to process domain-specific terms asynchronously.
Why this helps
Repeated transcription corrections for the same cashback terminology consume attention that could go to customers.
- Prepare frequent customer terms for recognition.
- Reduce repeated correction of cashback wording.
- Make future audio review smoother.
Setup
Build it in a few focused steps.
- 1Connect Piggy and Rev ai to Notis once in the portal.
- 2Create an automation in Automations or ask Notis to set it up.
- 3Give one instruction to submit the prepared cashback phrase list as Rev ai custom vocabulary.
- 4Choose an incoming webhook trigger and run-report channel.
- 5Test with a few real terms your customers use.
Questions about this workflow
Does this improve every transcription automatically?
It submits a custom vocabulary for improved recognition; transcription jobs still need to be submitted separately.
Should I submit only relevant phrases?
Yes. Prepare domain-specific phrases you expect to hear in cashback recordings.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Piggy to Rev ai. A trigger fires from one place; an action lands in another.
Piggy triggers
Rev ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Custom Vocabulary
Tool to delete a completed custom vocabulary and its data. use when you need to remove an unused vocabulary after confirming it's no longer needed.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Job By ID
Tool to delete a completed transcription job and its data. use when you need to permanently remove a finished job after confirming it's no longer needed.
Get Account
Tool to retrieve developer account details. use after authenticating with rev ai.
Get Captions
Tool to retrieve captions (srt or vtt) for a completed rev.ai transcription job. use after confirming the job status is 'completed'.
Get Custom Vocabulary Details
Tool to retrieve custom vocabulary processing details. use when needing to fetch the status and submitted phrases for a specific custom vocabulary after creation.
Get Job by ID
Tool to fetch details of a transcription job by its id. use when confirming job status and metadata are accurate.
Get List of Jobs
Tool to get list of transcription jobs from the past 30 days. use when you need to retrieve and paginate through recent transcription tasks.
Get Transcript by ID
Tool to retrieve the transcript of a completed rev.ai job. use after confirming job is complete. supports json, plaintext, vtt or srt formats.
Connect any two apps with Notis in the middle.
Piggy and Rev ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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