Bring completed cashback complaint transcripts into view
Retrieve a finished complaint transcript so you can focus on the customer's concern and the next step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Transcript by ID
Tool to retrieve the transcript of a completed rev.ai job. use after confirming job is complete. supports json, plaintext, vtt or srt formats.
Why this helps
A resolved or pending cashback complaint can get buried when its recording is difficult to review quickly.
- Make completed complaint recordings easier to review.
- Reduce the chance of missing a promised next step.
- Bring customer concerns back into focus.
Setup
Build it in a few focused steps.
- 1Connect Piggy and Rev ai to Notis once in the portal.
- 2Create the automation in Automations or ask Notis to build it conversationally.
- 3Use one instruction to retrieve a completed complaint recording transcript from its job ID.
- 4Pick an incoming webhook trigger and a channel for run reports.
- 5Test with one completed complaint recording job.
Questions about this workflow
Can this retrieve an unfinished complaint recording?
No. The transcript action is for completed Rev ai jobs.
What information triggers it?
A request to the Notis webhook that includes the completed job ID.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Piggy to Rev ai. A trigger fires from one place; an action lands in another.
Piggy triggers
Rev ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Custom Vocabulary
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Job By ID
Tool to delete a completed transcription job and its data. use when you need to permanently remove a finished job after confirming it's no longer needed.
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Tool to retrieve developer account details. use after authenticating with rev ai.
Get Captions
Tool to retrieve captions (srt or vtt) for a completed rev.ai transcription job. use after confirming the job status is 'completed'.
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Tool to retrieve custom vocabulary processing details. use when needing to fetch the status and submitted phrases for a specific custom vocabulary after creation.
Get Job by ID
Tool to fetch details of a transcription job by its id. use when confirming job status and metadata are accurate.
Get List of Jobs
Tool to get list of transcription jobs from the past 30 days. use when you need to retrieve and paginate through recent transcription tasks.
Get Transcript by ID
Tool to retrieve the transcript of a completed rev.ai job. use after confirming job is complete. supports json, plaintext, vtt or srt formats.
Connect any two apps with Notis in the middle.
Piggy and Rev ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Rev ai.