Check team contacts before a customer handoff
A contact lookup can help the team orient itself before deciding who should own a new customer follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Chatwork Contacts
This tool retrieves a list of all contacts from chatwork. it is a fundamental tool that fetches all contact information such as account id, room id, name, chatwork id, organization details, department, and avatar image url, without needing additional parameters beyond authentication.
Why this helps
Customer handoffs stall when people are unsure who in Chatwork already knows the account or owns the next step.
- Provides current Chatwork contact information at handoff time
- Can reduce time spent searching the directory manually
- Helps the team decide who should coordinate follow-up
Setup
Build it in a few focused steps.
- 1Connect Paystack and Chatwork to Notis once in the portal.
- 2Configure your backend to send a new-customer webhook to Notis when the handoff should be reviewed.
- 3Create an automation with one plain-language instruction to retrieve relevant Chatwork contacts for the handoff.
- 4Choose the incoming webhook trigger and run-report channel, then test with one real customer event.
Questions about this workflow
Does this notify or assign a contact?
No. The listed action retrieves contacts; it does not send messages or create assignments.
Will it identify the best owner automatically?
The action returns contact details, but choosing an owner depends on information and logic available to Notis in your setup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Paystack to Chatwork. A trigger fires from one place; an action lands in another.
Paystack triggers
Chatwork actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Message
This tool allows you to delete a specific message from a chatwork room by calling the delete endpoint at https://api.chatwork.com/v2/rooms/{room id}/messages/{message id}. it requires authentication using a chatwork api token provided in the x-chatworktoken header, and the necessary permissions to delete messages in the specified room.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Chatwork Contacts
This tool retrieves a list of all contacts from chatwork. it is a fundamental tool that fetches all contact information such as account id, room id, name, chatwork id, organization details, department, and avatar image url, without needing additional parameters beyond authentication.
Get Chatwork File
This tool retrieves information about a specific file in a chat room. the api endpoint get /v2/rooms/{room id}/files/{file id} provides file details such as file id, account id, message id, filename, filesize, upload time, and download url, which are useful for retrieving file metadata, verifying file existence, and managing file sharing within chatwork.
Get My Chatwork Status
This tool retrieves the current status of the authenticated user, including unread message counts and task status. it provides a quick overview of unread messages, mentions, and tasks, making it valuable for monitoring chatwork activity and building automation workflows.
Get Room Members
This tool retrieves a list of all members in a specified chatwork room using the endpoint get /rooms/{room id}/members. it provides essential details like account id, role, name, chatwork id, organization id, and organization name, complementing the existing suite of room management tools.
Get Room Messages
This tool retrieves messages from a specific chatwork room using the get https://api.chatwork.com/v2/rooms/{room id}/messages endpoint. it requires a room id parameter and an optional force flag to refresh the cache by retrieving the 100 newest messages.
Get Chatwork Rooms
This tool retrieves a list of all chat rooms associated with the authenticated chatwork account. it includes group chats, direct chats, and personal chats, and does not require any additional parameters beyond authentication.
Upload File to Chatwork Room
This tool allows users to upload files to a specific chatwork room. it enables file sharing functionality within the chatwork platform by providing an endpoint to upload files (along with an optional message) to a given room.
Connect any two apps with Notis in the middle.
Paystack and Chatwork, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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