Revisit useful customer calls without searching
Have Notis pull calls from a relevant Gong folder on a schedule so useful customer conversations are easier to review alongside Payhip activity.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Folder Calls
Given a folder id, this endpoint retrieves a list of calls in it. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:library:read'.
Why this helps
Helpful customer conversations can sit in a library folder until you remember where to look.
- Bring folder calls into a planned review.
- Keep useful conversations from being forgotten.
- Make recurring learning sessions easier to prepare.
Setup
Build it in a few focused steps.
- 1Connect Payhip and Gong to Notis in the portal.
- 2Create an automation or ask Notis to create one conversationally.
- 3Write one instruction asking Notis to retrieve calls from the relevant Gong folder for a Payhip customer review.
- 4Pick a recurring schedule and a reporting channel.
- 5Test using a public folder that contains a relevant call.
Questions about this workflow
Can it read any Gong folder?
The listed action retrieves calls from a given folder; Gong only allows retrieval of public folders through its folder listing action.
Does this create new call recordings?
No. It retrieves existing calls from the specified folder.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Payhip to Gong. A trigger fires from one place; an action lands in another.
Payhip triggers
Gong actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add call media v2 calls id media
Adds a call media, recorded by a telephony system (pbx) or other media recording facility. gong accepts call recordings in various audio and video file formats, including wav, mp3, mp4, mkv and flac. if uploading a dual-channel (stereo) file separated by speaker, make sure to specify which channel correspondsto the company team member (rep) in the parties/mediachannelid parameter of the add new call operation. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:calls:create'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add new call v2 calls
When using this endpoint, either provide a downloadmediaurl or use the returned callid in a follow-up request to /v2/calls/{id}/media to upload the media file. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:calls:create'.
Aggregate activity by period via api
Lists the aggregated activity of multiple users within the gong system for each time period within the defined date range. this endpoint returns multiple records, one for each user. for each user there are items for every time period in the date range, including statistics about the user's activity. records are returned only for users with activity in the range. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.
Aggregate user activity statistics
Lists the activity of multiple users within the gong system during a defined period. given the period, this endpoint returns multiple records, one for each user, with an applicable activity during the period. each record includes statistics about the user's activity. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.
Assign prospects to flow
Use this endpoint to assign a number of prospects to a flow. prospects can be contacts or leads in your crm. generate a list of comma separated crm ids of the prospects you want to add to a flow. the flowinstanceowneremail parameter is the email address of the gong user who set up the flow instance and owns the flow to-dos. you can assign up to 200 prospects to a flow in a single request. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:flows:write'.
Create activity scorecards report
Retrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:scorecards'.
Create a new gong meeting v2 meetings
When accessed through a bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.
Create permission profile v2 permission profile
Create a permission profile in a given workspace.
Connect any two apps with Notis in the middle.
Payhip and Gong, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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