Handle authorized refund requests from Outlook
Move an approved refund request into Stripe with the payment reference included in the email.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund requests can stall while you search for payment details and switch between your inbox and Stripe.
- Act on an explicit refund instruction with a supplied payment reference.
- Reduce time spent locating refund requests across tools.
- Skip requests without clear authorization or an identifiable payment.
Setup
Build it in a few focused steps.
- 1Connect Outlook and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to create a refund only for an explicitly approved request that includes a valid charge or payment intent identifier and a clear amount or full-refund instruction.
- 4Pick the New Outlook Message trigger and choose where run reports should go.
- 5Test with one real approved request and verify the payment reference and amount.
Questions about this workflow
Can this decide whether a customer deserves a refund?
No. The instruction should require an explicit approval in the email and should skip requests where approval or payment details are unclear.
Can the refund be partial?
The Stripe action supports full or partial refunds. The request needs to state a clear amount for a partial refund.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Stripe. A trigger fires from one place; an action lands in another.
Outlook triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Outlook and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Stripe.