Give customer problems a reliable place to land
When a customer reports a problem by email, Notis can create a Notion intake entry with the symptom and relevant context, ready for review.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Insert row database
Creates a new page (row) in a specified notion database.
Why this helps
Customer problems can get buried in individual inboxes before anyone can assess whether they need action.
- Collects reported problems in a shared review location.
- Preserves customer wording and relevant email context.
- Makes recurring friction easier to notice across messages.
Setup
Build it in a few focused steps.
- 1Connect Outlook and Notion to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Give Notis one instruction to create a Notion issue intake row for new Outlook messages that report a product or service problem, summarizing the symptom and preserving the source context.
- 4Select the new Outlook message trigger and a channel for run reports.
- 5Test with one real issue report and review the captured details.
Questions about this workflow
Does this workflow decide whether the issue is a bug?
It can capture reported symptoms for review. Avoid instructing it to make unsupported technical diagnoses.
Can repeated reports be grouped?
Ask Notis to check for a clear existing match before creating a new intake row, if your Notion structure supports that process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Notion. A trigger fires from one place; an action lands in another.
Outlook triggers
Notion actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add multiple content blocks (bulk, user-friendly)
Efficiently adds multiple standard content blocks to a notion page in a single api call with automatic markdown parsing. the 'content' field in notionrichtext blocks now automatically detects and parses markdown formatting including headers (# ## ###), bold (**text**), italic (*text*), strikethrough (~~text~~), inline code (`code`), links ([text](url)), and more. ideal for bulk content creation, ai agents, and replacing multiple individual add page content calls. supports automatic text formatting, content splitting, and up to 100 blocks per request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add content to Notion page
Deprecated: appends a single content block to a notion page or a parent block (must be page, toggle, to-do, bulleted/numbered list, callout, or quote); invoke repeatedly to add multiple blocks.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Append complex blocks (advanced, full control)
Appends complex blocks with full notion block structure to a parent block or page. use for advanced scenarios requiring precise control: code blocks, tables, embeds, nested children within blocks, or when working with pre-built notion block objects. requires full notion api block schema - use add multiple page content for simpler content creation.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Archive Notion Page
Archives (moves to trash) or unarchives (restores from trash) a specified notion page.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Create comment
Adds a comment to a notion page (via `parent page id`) or to an existing discussion thread (via `discussion id`); cannot create new discussion threads on specific blocks (inline comments).
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Create Notion Database
Creates a new notion database as a subpage under a specified parent page with a defined properties schema; use this action exclusively for creating new databases.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Create Notion page
Creates a new empty page in a notion workspace.
Delete a block
Archives a notion block, page, or database using its id, which sets its 'archived' property to true (like moving to "trash" in the ui) and allows it to be restored later.
Connect any two apps with Notis in the middle.
Outlook and Notion, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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