Connect related Jira issues from email context
When an email reveals a dependency or relationship between tracked requests, have Notis connect the Jira issues so the link is visible.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
A dependency or duplicate relationship is clear in email but remains invisible across separate Jira issues.
- Make dependencies easier to see across issues.
- Preserve the reason two work items are connected.
- Reduce duplicate investigation across separate tickets.
Setup
Build it in a few focused steps.
- 1Connect Outlook and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3In one instruction, describe what relationship to detect, how to identify both existing Jira issues, and what link type and explanation to use.
- 4Choose the Outlook New Outlook Message trigger and select where run reports should go.
- 5Test with one real email that clearly references two related issues and review the link.
Questions about this workflow
Can it create a link when the email refers to only one issue?
The Link Issues action needs two issues. Ask Notis to act only when it can identify both and explain their relationship.
How should the link type be chosen?
Specify a suitable configured link type in your instruction. Jira link types can vary across instances.
Can the comment explain why the issues are related?
Yes. The action supports an optional comment. Ask Notis to add a brief explanation based on the email.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Jira. A trigger fires from one place; an action lands in another.
Outlook triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Outlook and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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