Turn important Outlook emails into Jira issues
Capture the work hidden in your inbox as Jira issues, with the request and relevant email context ready for your team.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Action items arrive by email and get lost among messages, forcing you to reread threads and recreate the same details in Jira.
- Keep actionable requests out of the inbox backlog.
- Give teammates the original context they need to start work.
- Reduce manual copying between email and Jira.
Setup
Build it in a few focused steps.
- 1Connect Outlook and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3In one instruction, ask Notis to identify actionable requests in new emails and create a Jira issue with a concise summary and relevant context.
- 4Choose the Outlook New Outlook Message trigger and select where run reports should go.
- 5Test with one real email and review the created issue.
Questions about this workflow
Will every new email create a Jira issue?
Describe in your instruction what counts as actionable. Notis can assess the message content, but it cannot apply an event filter you have not specified.
Can the issue include email context?
Yes. Ask Notis to include relevant details from the message, such as the request, constraints, and sender context.
Does this read old email?
This workflow starts when a new Outlook message is received. It is for incoming messages, not a retrospective mailbox scan.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Jira. A trigger fires from one place; an action lands in another.
Outlook triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Outlook and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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