Move approved Jira work forward from email
When a stakeholder approves work by email, let Notis transition the identified Jira issue to the next appropriate workflow state.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Transition Issue
Transitions a jira issue to a different workflow state, with support for transition name lookup and user assignment by email.
Why this helps
An approval arrives by email, but the ticket remains in its old state until someone notices and updates it manually.
- Reduce delay between approval and the next workflow step.
- Keep Jira status aligned with clear stakeholder decisions.
- Avoid a manual context switch for routine approvals.
Setup
Build it in a few focused steps.
- 1Connect Outlook and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3In one instruction, specify what approval language qualifies, how to identify the Jira issue, and which available transition should follow.
- 4Choose the Outlook New Outlook Message trigger and select where run reports should go.
- 5Test with one real approval email and confirm the issue reaches the intended state.
Questions about this workflow
Can Notis choose a transition that is not available on the issue?
No. Jira provides the available transitions for the issue. Instruct Notis to use the appropriate available transition and report if none matches.
Will a vague positive reply trigger a transition?
Define what counts as an explicit approval and ask Notis to leave the issue unchanged when the message is ambiguous.
How does Notis locate the issue?
Include a Jira key in the email or specify another reliable issue identifier that Notis can use.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Jira. A trigger fires from one place; an action lands in another.
Outlook triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Outlook and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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