Carry name corrections through to the booking profile
A corrected name should not require you to remember another profile later. Let Notis apply the change to the matching SuperSaaS user when the order notice arrives.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update User
Tool to update an existing SuperSaaS user by ID. Use when you need to modify user details like name, email, phone, or role.
Why this helps
Small corrections made during customer support often remain trapped in one system, making later appointment communication feel disjointed.
- Keep names consistent across customer-facing touchpoints.
- Close the loop on support corrections with less effort.
- Reduce awkward mismatches in booking communications.
Setup
Build it in a few focused steps.
- 1Connect Order Desk and SuperSaaS to Notis once in the portal.
- 2Create an automation from Automations or ask Notis to apply name corrections from order notices.
- 3Write one plain-language instruction to find the existing SuperSaaS user using a stable identifier and update the corrected name.
- 4Choose an incoming webhook trigger and a channel for run reports.
- 5Test with one real correction notice and confirm the intended user was updated.
Questions about this workflow
Should the automation update every field?
No. Ask Notis to update only the corrected name so other profile details remain untouched.
What if the user cannot be matched?
Instruct Notis to report the unmatched correction for manual review rather than guessing which user to update.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Order Desk to Supersaas. A trigger fires from one place; an action lands in another.
Order Desk triggers
Supersaas actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create User
Tool to create a new user in SuperSaaS. Use when you need to add a user to the account. The username is required; all other fields are optional. If a foreign_key is provided, SuperSaaS will use it instead of generating its own ID. Set duplicate='raise' to prevent creating duplicate users with the same foreign key.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a SuperSaaS user by their ID. Use when you need to permanently remove a user from the system.
Get User
Tool to read a single user by ID from SuperSaaS. Use when you need to retrieve detailed information about a specific user.
List Field List
Tool to retrieve available fields on Schedule or User objects. Use when you need to discover what custom fields are configured for a schedule or user profile.
List User Groups
Tool to retrieve all user groups defined in a SuperSaaS account. Use when you need to list groups for managing user access or organizing users.
List Promotions
Tool to list all promotional coupon codes in the account or retrieve a single promotion by code. Use when you need to view available promotions or check details of a specific promotion code.
List Schedules
Tool to retrieve all schedules in a SuperSaaS account with their IDs and names. Use when you need to list available schedules or get schedule IDs for other operations.
List Form Definitions
Tool to retrieve all form definitions in a SuperSaaS account with their IDs and names. Use when you need to list available forms or get form IDs for other operations.
Connect any two apps with Notis in the middle.
Order Desk and Supersaas, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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