Keep appointment profiles current when order details change
A changed email or phone number should not trigger a search across tools. Send the update to Notis and let it refresh the matching SuperSaaS user.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update User
Tool to update an existing SuperSaaS user by ID. Use when you need to modify user details like name, email, phone, or role.
Why this helps
Customer details can change while orders are being handled, and scattered updates make it hard to remember which system still needs attention.
- Reduce stale contact information on booking profiles.
- Avoid an extra manual lookup after an order update.
- Keep customer follow-up details in one reliable routine.
Setup
Build it in a few focused steps.
- 1Connect Order Desk and SuperSaaS to Notis once in the portal.
- 2Create an automation in the portal or ask Notis in plain language to act on order customer updates.
- 3Write one instruction asking Notis to find the matching SuperSaaS user and update their contact details from the incoming order notice.
- 4Select an incoming webhook trigger and choose where Notis should report runs.
- 5Send one real customer-update example and check the intended profile in SuperSaaS.
Questions about this workflow
What identifies the matching SuperSaaS user?
Your instruction should tell Notis which stable customer identifier to use, if one is available in both systems.
Will this change booking details too?
This workflow updates a SuperSaaS user profile. It does not create or edit appointments.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Order Desk to Supersaas. A trigger fires from one place; an action lands in another.
Order Desk triggers
Supersaas actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create User
Tool to create a new user in SuperSaaS. Use when you need to add a user to the account. The username is required; all other fields are optional. If a foreign_key is provided, SuperSaaS will use it instead of generating its own ID. Set duplicate='raise' to prevent creating duplicate users with the same foreign key.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a SuperSaaS user by their ID. Use when you need to permanently remove a user from the system.
Get User
Tool to read a single user by ID from SuperSaaS. Use when you need to retrieve detailed information about a specific user.
List Field List
Tool to retrieve available fields on Schedule or User objects. Use when you need to discover what custom fields are configured for a schedule or user profile.
List User Groups
Tool to retrieve all user groups defined in a SuperSaaS account. Use when you need to list groups for managing user access or organizing users.
List Promotions
Tool to list all promotional coupon codes in the account or retrieve a single promotion by code. Use when you need to view available promotions or check details of a specific promotion code.
List Schedules
Tool to retrieve all schedules in a SuperSaaS account with their IDs and names. Use when you need to list available schedules or get schedule IDs for other operations.
List Form Definitions
Tool to retrieve all form definitions in a SuperSaaS account with their IDs and names. Use when you need to list available forms or get form IDs for other operations.
Connect any two apps with Notis in the middle.
Order Desk and Supersaas, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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