Keep useful subscriber context close to the conversation
Reflect a meaningful segment change in an existing Wati contact record so your team does not have to reconstruct the user's context from multiple screens.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Contact Attributes
Tool to update attributes of an existing contact. use after confirming the contact exists and you need to modify its custom attributes.
Why this helps
Support conversations lose momentum when the reason a user belongs to a segment is only visible in a separate system.
- Bring relevant context closer to the support conversation.
- Reduce repeated lookups across systems.
- Update only when a meaningful change is confirmed.
Setup
Build it in a few focused steps.
- 1Connect OneSignal and Wati to Notis once in the portal.
- 2Create a webhook automation with a plain-language prompt to update relevant attributes on an existing Wati contact when your service reports a confirmed segment change.
- 3Choose an incoming webhook trigger and select a run-report channel.
- 4Test one real segment change and verify the matching contact and updated context.
Questions about this workflow
Can this create a new contact if there is no match?
The selected action updates existing contact attributes. Use it only when your service can identify an existing Wati contact.
Which segment changes should be included?
Describe the meaningful segment changes and context your team needs in the prompt; validate the result with a real example.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Onesignal rest api to Wati. A trigger fires from one place; an action lands in another.
Onesignal rest api triggers
Wati actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Contact
Tool to add a new contact in wati. use when registering a customer's whatsapp number before sending messages.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Teams
Tool to retrieve a list of teams from wati. use after authenticating when you need to enumerate all available teams.
Send Session Message
Tool to send a session message to a specified whatsapp number. use when you need to deliver a free-form text within an active 24-hour session window.
Update Contact Attributes
Tool to update attributes of an existing contact. use after confirming the contact exists and you need to modify its custom attributes.
Wati update chat status
Deprecated action placeholder for updating chat status.
Connect any two apps with Notis in the middle.
Onesignal rest api and Wati, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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