Keep the preferred language visible to support
Reflect a confirmed language change in the contact record and spare the next conversation an avoidable clarification loop.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Contact Attributes
Tool to update attributes of an existing contact. use after confirming the contact exists and you need to modify its custom attributes.
Why this helps
When language preferences are scattered across systems, customers may have to repeat information before getting help.
- Keep support context aligned with the subscriber's preference.
- Reduce repeated questions in future conversations.
- Make preference changes easier to carry forward.
Setup
Build it in a few focused steps.
- 1Connect OneSignal and Wati to Notis once in the portal.
- 2Create a webhook automation with a prompt to update the language preference on the matched existing Wati contact when your service confirms a change.
- 3Choose an incoming webhook trigger and select where run reports should go.
- 4Test one real language change and verify the matching contact.
Questions about this workflow
Does this translate messages?
No. It updates a contact attribute so the preference is visible to your team.
Does the contact need to exist?
Yes. This action updates an existing Wati contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Onesignal rest api to Wati. A trigger fires from one place; an action lands in another.
Onesignal rest api triggers
Wati actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Contact
Tool to add a new contact in wati. use when registering a customer's whatsapp number before sending messages.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Teams
Tool to retrieve a list of teams from wati. use after authenticating when you need to enumerate all available teams.
Send Session Message
Tool to send a session message to a specified whatsapp number. use when you need to deliver a free-form text within an active 24-hour session window.
Update Contact Attributes
Tool to update attributes of an existing contact. use after confirming the contact exists and you need to modify its custom attributes.
Wati update chat status
Deprecated action placeholder for updating chat status.
Connect any two apps with Notis in the middle.
Onesignal rest api and Wati, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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