Review customer issues with lead activity context
For a customer issue tied to a known Leadfeeder lead, bring the available visit history into the review report without searching by hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get All Visits
Tool to retrieve all visits for a specific lead. use when you need detailed visit history for a lead, optionally filtered by date range.
Why this helps
When customer support and website activity sit in separate tools, a founder can spend valuable focus time assembling the picture before responding.
- Gather support and available visit context for a focused review.
- Avoid an extra search for a known lead's history.
- Make the workflow run only when your system sends the relevant issue.
Setup
Build it in a few focused steps.
- 1Connect Onedesk and Leadfeeder to Notis once in the portal.
- 2Configure your backend to send a customer issue and known Leadfeeder lead identifier to a Notis webhook.
- 3Create an automation with one prompt asking Notis to retrieve and summarize the lead's available visit history for the issue review.
- 4Select an incoming webhook trigger and choose a channel for run reports.
- 5Test with one real issue and confirm the lead history is relevant.
Questions about this workflow
Does this show a full customer record?
It retrieves visit history for the specified Leadfeeder lead.
Can it make a support decision?
No. It provides activity context for a person to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Onedesk to Leadfeeder. A trigger fires from one place; an action lands in another.
Onedesk triggers
Leadfeeder actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Accounts
Tool to retrieve a list of accounts the user has access to. use when you need to discover all available leadfeeder accounts after authentication.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All Visits
Tool to retrieve all visits for a specific lead. use when you need detailed visit history for a lead, optionally filtered by date range.
Get Company Info by IP
Tool to retrieve company information based on an ip address. use when you need to enrich an ip and obtain its company profile. returns 404 if no match is found.
Get Custom Feeds
Tool to retrieve a list of custom feeds for a specific account. use after confirming the account id to list all its custom feed configurations.
Connect any two apps with Notis in the middle.
Onedesk and Leadfeeder, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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