Bring recent website activity into escalations
When an escalation includes a known Leadfeeder lead, ask Notis to fetch the visit history so you can review support context and website interest together.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get All Visits
Tool to retrieve all visits for a specific lead. use when you need detailed visit history for a lead, optionally filtered by date range.
Why this helps
Escalation reviews can require switching between a support ticket and a separate analytics view to understand what a known lead has been doing.
- See a lead's available visit history alongside an escalation review.
- Avoid manually searching Leadfeeder for a known lead each time.
- Keep the review focused on a specific incoming escalation.
Setup
Build it in a few focused steps.
- 1Connect Onedesk and Leadfeeder to Notis once in the portal.
- 2Create the automation in the portal or ask Notis in plain language.
- 3Write one prompt asking Notis to retrieve visits for the Leadfeeder lead identifier included with an Onedesk escalation and summarize the available history in its report.
- 4Choose an incoming webhook trigger and a channel for run reports.
- 5Send one real escalation with a valid lead identifier and review the report.
Questions about this workflow
What information does the webhook need?
Include the Leadfeeder lead identifier your connected account can use, along with enough context to identify the Onedesk escalation.
Can this create or update a ticket?
This workflow retrieves Leadfeeder visit history for review. Its listed Leadfeeder action does not create or update Onedesk tickets.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Onedesk to Leadfeeder. A trigger fires from one place; an action lands in another.
Onedesk triggers
Leadfeeder actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Accounts
Tool to retrieve a list of accounts the user has access to. use when you need to discover all available leadfeeder accounts after authentication.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All Visits
Tool to retrieve all visits for a specific lead. use when you need detailed visit history for a lead, optionally filtered by date range.
Get Company Info by IP
Tool to retrieve company information based on an ip address. use when you need to enrich an ip and obtain its company profile. returns 404 if no match is found.
Get Custom Feeds
Tool to retrieve a list of custom feeds for a specific account. use after confirming the account id to list all its custom feed configurations.
Connect any two apps with Notis in the middle.
Onedesk and Leadfeeder, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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