Answer support questions without rebuilding the context
Explain the situation out loud. Chatbotkit turns your context into a customer-ready reply for review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Why this helps
Support replies become draining when the founder must reconstruct context and tone before writing.
- Reduces writing friction
- Preserves a human tone
- Speeds up responses to nuanced issues
Setup
Build it in a few focused steps.
- 1Connect Transcription and Chatbotkit to Notis once through the portal.
- 2Create an automation in the portal or tell Notis to send support-context voice notes to a Chatbotkit support agent.
- 3Give one plain-language instruction to draft a concise, empathetic reply, state the resolution, and flag anything requiring verification.
- 4Choose an incoming webhook trigger, select a channel for run reports, and test with one real support note.
Questions about this workflow
Can I review the response first?
Yes. The workflow returns a draft through Chatbotkit for review before you send it.
Can the instruction enforce a tone?
Yes. Include your preferred tone and response boundaries in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Transcription to Chatbotkit. A trigger fires from one place; an action lands in another.
Transcription triggers
Chatbotkit actions
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Create Integration
Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
List Bots
Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
Not just Transcription and Chatbotkit. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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