Resend volunteer credentials without losing the request
Make a recipient's request for their existing award easier to close without restarting credential issuance.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Why this helps
Requests to resend an award can get buried in support messages or confused with requests to create a new one.
- Close the loop on confirmed recipient requests.
- Avoid recreating an award that is already published.
- Keep support follow-up connected to credential delivery.
Setup
Build it in a few focused steps.
- 1Connect Idealist and Certifier to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to set one up conversationally.
- 3In one instruction, ask Notis to send the existing published credential when your process confirms a recipient request and identifies the credential and email address.
- 4Select a webhook trigger, choose a report channel, and test with one real resend request.
Questions about this workflow
Will this create a replacement credential?
No. It sends a credential that is already published.
Should every request be sent automatically?
Use a connected process that confirms the request and recipient details before it sends the webhook.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Idealist to Certifier. A trigger fires from one place; an action lands in another.
Idealist triggers
Certifier actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create, issue, and send credential
Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.
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Tool to list credential interactions. use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.
List Credentials
Tool to list credentials. use after authentication to retrieve paginated credentials.
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Tool to list all designs. use after authentication to retrieve certificate and badge designs with pagination.
List Groups
Tool to list all groups. use when you need to retrieve groups with pagination (limit and cursor).
Connect any two apps with Notis in the middle.
Idealist and Certifier, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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