Connect customer feedback records to the right contact
Capture feedback in Notion and let Notis keep the associated contact ready for an appropriate response.
Trigger
New Page
Triggers when a new page is added to a Notion database.
Action
Create or Update Contact
Tool to create or update a contact in omnisend. use after collecting subscriber details.
Why this helps
Feedback can invite a useful response, but the follow-up gets delayed when finding and updating the contact takes extra steps.
- Keep the respondent easier to identify for later follow-up.
- Reduce manual searching between feedback and contact tools.
- Give customer feedback a clearer operational handoff.
Setup
Build it in a few focused steps.
- 1Connect Notion and Omnisend to Notis once through the portal.
- 2Ask Notis to create or update the Omnisend contact associated with each new feedback entry.
- 3Use one plain-language instruction to describe how Notis should recognize the respondent and prepare the contact.
- 4Select New Page on the Notion feedback database and choose a run report channel.
- 5Test using one real feedback record and confirm the matching contact.
Questions about this workflow
Does this send a response to the customer?
No. It creates or updates the contact record; the action does not send a reply.
What if feedback is anonymous?
Without identifying contact details, Notis may not be able to match or create a meaningful contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Notion to Omnisend. A trigger fires from one place; an action lands in another.
Notion triggers
Omnisend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Batch
Tool to create a new batch operation for multiple items. use when you need to process many records asynchronously in one call, e.g., bulk contacts, products, orders, or events. use after preparing the items list to avoid rate limits.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create or Update Contact
Tool to create or update a contact in omnisend. use after collecting subscriber details.
All Page Events
Triggers when any Notion page is created or updated across the workspace.
Delete Product
Tool to remove a product from omnisend by its id. use when you need to delete a product and ensure it is no longer available in your catalog.
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Get Batches
Tool to retrieve a list of batch operations. use after initiating a batch job to monitor its progress and results.
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Get Batch Information
Tool to retrieve information about a specific batch by id. use after submitting a batch when you need a detailed status and counts.
Database Created
Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.
Get Batch Items
Tool to retrieve processed items of a specific batch by id. use when you need to inspect individual results of a batch operation after fetching batch details.
Data Source Created
Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.
Get Contact
Tool to retrieve details of a single contact by id. use when you already have a contactid and need the full profile.
Data Source Schema Updated
Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.
List Contacts
Tool to retrieve a paginated list of contacts with optional filtering. use when you need to fetch contacts in batches and handle cursor pagination.
Connect any two apps with Notis in the middle.
Notion and Omnisend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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