Catch operational issues raised in Notion comments
A short comment can be the first sign of a problem. Let Notis recognize incident-worthy discussion and create a record for follow-up.
Trigger
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Action
Create Incident V2
Tool to create a new incident in incident.io using the V2 API. Use when you need to report and track an operational issue or outage. Requires at minimum an idempotency_key and visibility setting. Optionally specify severity, incident type, custom fields, role assignments, and other attributes.
Why this helps
Important issue reports buried in page discussions can be missed when there is no obvious owner to copy them over.
- Brings qualifying issue reports out of comment threads.
- Makes follow-up easier to see and coordinate in incident.io.
- Reduces repeated review of discussion pages.
Setup
Build it in a few focused steps.
- 1Connect Notion and incident.io to Notis once in the portal; ensure the Notion integration has Read comments access.
- 2Create an automation in the portal or tell Notis what result you want in plain language.
- 3Ask Notis to identify comments reporting an operational incident and create an incident.io record with the discussion context.
- 4Select Comment Created, choose a channel for run reports, and test with one real qualifying comment.
Questions about this workflow
What is needed for comment events?
The Notion integration needs Read comments capability. If it was authorized before that capability was enabled, reauthorize it.
Can I limit which comments are checked?
Comment Created supports an optional page_id filter; the prompt can also describe which comments indicate an incident.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Notion to incident.io. A trigger fires from one place; an action lands in another.
Notion triggers
incident.io actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Alert Attribute V2
Tool to create an alert attribute in incident.io. Use when you need to define structured data fields that can be parsed from alerts coming in via alert sources. Alert attributes allow you to extract and organize information from incoming alerts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Alert Route V2
Tool to create an alert route in incident.io. Use when you need to configure how alerts should be processed, routed, and potentially converted into incidents based on conditions, grouping rules, and templates.
All Page Events
Triggers when any Notion page is created or updated across the workspace.
Create Alert Source V2
Tool to create a new alert source in incident.io. Use when you need to set up a new integration for receiving alerts from external systems via HTTP webhooks or manual entry.
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Create Catalog Entry V2
Tool to create a catalog entry in incident.io. Use when you need to add a new entry to a catalog type with specific attribute values. Catalog entries represent items like teams, services, or custom resources in your incident management workflow.
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Create Catalog Entry V3
Tool to create a catalog entry in incident.io using the V3 API. Use when you need to add a new entry to a catalog type with specific attribute values. Catalog entries represent items like teams, services, or custom resources in your incident management workflow.
Database Created
Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.
Create Catalog Type V3
Tool to create a new catalog type in incident.io V3 API. Use when you need to define custom resource types for your organization's catalog, such as teams, services, or infrastructure components.
Data Source Created
Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.
Create Custom Field Option
Tool to create a new custom field option in incident.io. Use when you need to add a new selectable value to an existing custom field.
Data Source Schema Updated
Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.
Create Custom Field V2
Tool to create a custom field in incident.io using the V2 API. Use when you need to add a new custom field to track additional information during incidents.
Connect any two apps with Notis in the middle.
Notion and incident.io, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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