Recognize client renewals with a handwritten thank-you
Let a meaningful renewal update prompt a handwritten note, while Notis handles the repetitive coordination.
Trigger
Page Properties Updated
Triggers when properties of a Notion page are updated. Customer optionally scopes with at most one of: - data_source_id: any row in this data source - page_id: this specific page - parent_page_id: any page whose immediate parent is this page With none set, fires for any property change in the workspace the integration has access to. Adding a column to a data source fires this trigger once per existing row. Customers can branch on `data.updated_properties` (array of property IDs) to filter downstream.
Action
Place Order in Basket
Tool to add an order to the basket in Handwrytten. Use when you need to create a new handwritten card order with specified recipients, card design, message, and delivery details. The order can be placed immediately or scheduled for future delivery.
Why this helps
Renewals are important relationship moments, but the thank-you can get buried under the next set of tasks.
- Turn a renewal milestone into a timely gesture.
- Avoid relying on memory to send a thank-you after closing the renewal.
- Keep the card message consistent with your customer relationship.
Setup
Build it in a few focused steps.
- 1Connect Notion and Handwrytten to Notis once through the portal.
- 2Create an automation in the portal and write one prompt describing the renewal thank-you card.
- 3Choose Notion's Page Properties Updated trigger and state the renewal context in the prompt.
- 4Select a run-report channel and test with one real renewal update.
Questions about this workflow
Can the automation respond only to a renewal change?
Describe the renewal condition in the prompt so Notis can interpret the updated Notion record.
Can I schedule delivery?
Yes. Ask Notis in the prompt to schedule the card for a suitable date when the order supports it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Notion to Handwrytten. A trigger fires from one place; an action lands in another.
Notion triggers
Handwrytten actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Recipient
Tool to add a recipient address to the user's addressbook in Handwrytten. Use when you need to store a new recipient for sending handwritten cards.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Calculate Order Taxes
Tool to calculate taxes for Handwrytten basket orders. Use without any parameters for basket orders, or optionally provide order details to calculate taxes for a specific order (experimental).
All Page Events
Triggers when any Notion page is created or updated across the workspace.
Check Authentication
Tool to verify API key authentication validity for Handwrytten. Use when you need to test if the API credentials are valid and properly configured.
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Clear Basket
Tool to clear all items from the shopping basket. Use when you need to empty the basket and remove all pending items before starting a new order or canceling the current selection.
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Create Template
Tool to create a new template for the current user. Use when you need to save a new message template for sending handwritten cards.
Database Created
Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.
Create User Address
Tool to create a new user address in Handwrytten. Use when adding a new return address to a user's profile for sending handwritten cards.
Data Source Created
Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.
Delete Custom Image
Tool to delete a custom image/logo from Handwrytten. Use when you need to remove a previously uploaded custom image or logo from your account.
Data Source Schema Updated
Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.
Delete Recipient Address
Tool to delete one or more recipient addresses from user's profile. Use when you need to remove saved recipient addresses. Provide either address_id for single deletion or address_ids for bulk deletion.
Connect any two apps with Notis in the middle.
Notion and Handwrytten, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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