Check Gleap for customer requests behind new ideas
Capture a feature idea in Notion and ask Notis to look for related tickets in Gleap before you prioritize it.
Trigger
Page Created
Triggers when a new Notion page is created. Customer optionally scopes with at most one of: - data_source_id: new row in this data source - parent_page_id: new sub-page under this page (immediate parent only) With neither set, fires for any new page in the workspace the integration has access to. Notion sends ~60s aggregation latency on most events.
Action
Track events
Tool to track server-side customer events. Use when you have collected a batch of events and want to send them to Gleap via the /admin/track endpoint.
Why this helps
Founders can spend time considering an idea without knowing customers may already be asking for it in support.
- Surface customer context while considering ideas
- Reduce manual support-ticket research
- Make prioritization discussions better informed
Setup
Build it in a few focused steps.
- 1Connect Notion and Gleap to Notis once.
- 2Create an automation asking Notis to search Gleap for feature requests related to every new idea page.
- 3Select Page Created for the Notion idea area and choose a channel for run reports.
- 4Test with a real idea that has a known customer request in Gleap.
Questions about this workflow
Does this decide whether to build the feature?
No. It searches for related tickets to provide context for your prioritization.
Can I keep it focused on feature ideas?
Scope the trigger to the relevant Notion area and describe feature idea pages in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Notion to Gleap. A trigger fires from one place; an action lands in another.
Notion triggers
Gleap actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Archive a Ticket
Tool to archive a ticket. Use after confirming the ticket ID and that the ticket is resolved. Call when moving tickets to history.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a Collection
Tool to create a help center collection. Use when adding a new organizational grouping in your Help Center.
All Page Events
Triggers when any Notion page is created or updated across the workspace.
Create a new chat message
Tool to create a new chat message. Use when sending a message in an active chat session.
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Create a new team
Tool to create a new team. Use when you have team details ready and want to assign tickets among members.
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Create a new ticket
Tool to create a new ticket. Use when you have ticket details ready to open a support ticket.
Database Created
Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.
Delete a User from a Project
Tool to remove a user from a project. Use when you need to revoke a user's access by their ID.
Data Source Created
Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.
Get a Checklist
Tool to retrieve a specific engagement checklist by its ID. Use after obtaining a valid checklistId.
Data Source Schema Updated
Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.
Get a Collection
Tool to retrieve a help center collection by ID. Use when you need to fetch specific collection details by its ID.
Connect any two apps with Notis in the middle.
Notion and Gleap, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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