Make customer experience comments actionable
Connect a comment that signals a customer moment to a feedback request, so the next step is easier to remember.
Trigger
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Action
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Why this helps
Useful customer context can live in comments that are easy to overlook once the page is closed.
- Turn a designated customer experience comment into a follow-up cue.
- Reduce the need to revisit pages looking for next steps.
- Keep feedback collection close to the context that prompted it.
Setup
Build it in a few focused steps.
- 1Connect Notion and Gatherup to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to create it conversationally.
- 3Describe in one plain-language instruction which comment on the selected Notion page should prompt a Gatherup feedback request.
- 4Select New Comment for the page, choose a channel for run reports, and test with one real comment.
Questions about this workflow
Can this trigger on any workspace comment?
This workflow is intended for comments on the specified customer experience page. Comment access must be enabled for the Notion connection.
What if comments do not arrive?
The Notion connection may need the Read comments capability and re-authorization after that capability is enabled.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Notion to Gatherup. A trigger fires from one place; an action lands in another.
Notion triggers
Gatherup actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete GatherUp Business
Tool to delete an existing business location. Use when you need to remove a business after validating its ID and signature.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate GatherUp Hash Signature
Tool to generate a SHA-256 hash signature required by GatherUp endpoints. Signature rule (commonly documented by GatherUp): SHA-256 over: privateKey + concatenation of all request parameter key-value pairs (excluding 'hash'), ordered alphabetically by key. Include clientId when present.
All Page Events
Triggers when any Notion page is created or updated across the workspace.
Get GatherUp Business
Tool to get business details by business ID. Use when you have clientId and valid hash to retrieve a business location record.
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Get GatherUp Business Types
Tool to get business types. Use to fetch available business type identifiers after generating a valid hash signature; optionally filter by search term.
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Get GatherUp Customer
Tool to get customer details by ID. Endpoint: POST /customer/get
Database Created
Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.
Search GatherUp Business
Tool to find business ID by customField or extraField. Endpoint: POST /business/search
Data Source Created
Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Data Source Schema Updated
Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.
Connect any two apps with Notis in the middle.
Notion and Gatherup, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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