Bring CustomGPT chat context into a Notion feedback review
When feedback gets a comment, retrieve the related conversation so the follow-up has its context close at hand.
Trigger
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Action
List Conversation Messages
Tool to list messages in a conversation. Use when you need to retrieve the full chat history after starting a conversation session.
Why this helps
A useful feedback note can stall while you search for the conversation that explains what happened.
- Retrieve conversation context in response to a new feedback comment.
- Reduce manual searching for the chat behind a customer issue.
- Give your follow-up review a clearer starting point.
Setup
Build it in a few focused steps.
- 1Connect Notion and CustomGPT to Notis once through the portal.
- 2Create an automation in the portal or tell Notis the feedback review you want in plain language.
- 3In one instruction, ask Notis to identify and list the relevant CustomGPT conversation messages when a feedback comment is created.
- 4Choose the Notion Comment Created trigger and a channel for run reports.
- 5Test with one real comment linked to a feedback case and check the retrieved conversation.
Questions about this workflow
Will it reply to the customer?
No. This workflow retrieves conversation messages for review; it does not send a response.
Does the Notion integration need comment access?
Yes. Comment events require the Notion integration to have Read comments capability, and an older connection may need reauthorization.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Notion to Customgpt. A trigger fires from one place; an action lands in another.
Notion triggers
Customgpt actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete CustomGPT Project
Tool to delete a CustomGPT project by ID. Use when you need to permanently remove an existing agent after confirming the ID.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete CustomGPT Project License
Tool to delete a CustomGPT project license by ID. Use after confirming both projectId and licenseId; this permanently removes the license.
All Page Events
Triggers when any Notion page is created or updated across the workspace.
Get Project License
Tool to retrieve a license for a specific project. Use when you need to fetch license details by license ID.
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Get Project Settings
Tool to retrieve a specific agent's settings. Use when inspecting or auditing an agent's configuration after setup.
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Get Usage Limits
Tool to get user's agents, words, and queries usage limits. Use when you need to check current account quotas after authentication.
Database Created
Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.
Get Current User Profile
Tool to retrieve the current user's profile information. Use when you need to display or verify authenticated user details after login.
Data Source Created
Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.
List Conversation Messages
Tool to list messages in a conversation. Use when you need to retrieve the full chat history after starting a conversation session.
Data Source Schema Updated
Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.
List CustomGPT Project Licenses
Tool to list all licenses for a CustomGPT project. Use when you have a project ID and want to fetch its license entries.
Connect any two apps with Notis in the middle.
Notion and Customgpt, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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