Make BotStar help available when a Notion page is created
Use a new-page event to open a BotStar chat where the associated experience supports the live widget.
Trigger
Page Created
Triggers when a new Notion page is created. Customer optionally scopes with at most one of: - data_source_id: new row in this data source - parent_page_id: new sub-page under this page (immediate parent only) With neither set, fires for any new page in the workspace the integration has access to. Notion sends ~60s aggregation latency on most events.
Action
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Why this helps
A founder may create a process or customer page and forget to open the support channel for the next step.
- Makes the support entry point available at a relevant moment.
- Reduces extra navigation to find a configured chat widget.
- Can support a page-driven workflow when the page and widget are connected.
Setup
Build it in a few focused steps.
- 1Connect Notion and BotStar to Notis once through the portal.
- 2Create an automation in the portal, or ask Notis to open the BotStar chat when a relevant Notion page is created.
- 3Choose the Page Created trigger and state the intended chat-opening behavior in one plain-language instruction.
- 4Choose a channel for run reports and test with one page in the connected experience.
Questions about this workflow
Can Notis open a widget on any Notion page?
The BotStar action opens a live chat widget in a configured experience. Use this when the relevant page and widget runtime are connected.
Which widget modes support opening?
The action description specifies livechat or popup mode, after the widget has been bootstrapped.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Notion to Botstar. A trigger fires from one place; an action lands in another.
Notion triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
All Page Events
Triggers when any Notion page is created or updated across the workspace.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Database Created
Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Data Source Created
Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Data Source Schema Updated
Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Notion and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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