Add learner account context to a latency report
A latency report that names a learner can prompt an immediate Memberspot account lookup, keeping support context close to the signal.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Find user by email
Tool to retrieve a user's details by their email address. use when you need to look up a user after obtaining their email.
Why this helps
A performance complaint can require a second search before you can even understand who needs help.
- Look up a user by email included in the forwarded report.
- Give triage a quick account context check.
- Reduce the mental overhead of switching tools during a performance issue.
Setup
Build it in a few focused steps.
- 1Connect New Relic and Memberspot to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to look up learners named in latency reports.
- 3Use one plain-language instruction to find the Memberspot user when a forwarded report contains a valid email.
- 4Select an incoming webhook trigger and a run-report channel.
- 5Send one controlled report with an email and verify the lookup result.
Questions about this workflow
Does the New Relic integration trigger this?
No. The incoming webhook to Notis is the trigger; an external monitoring backend can forward the relevant report.
What if the report has no email?
The instruction should report that the account cannot be looked up without an email rather than guessing a user.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link New relic to Memberspot. A trigger fires from one place; an action lands in another.
New relic triggers
Memberspot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
New relic and Memberspot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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