Find the learner behind a New Relic incident report
Turn an incident reporter's email into a quick Memberspot account check, without leaving the monitoring alert.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Find user by email
Tool to retrieve a user's details by their email address. use when you need to look up a user after obtaining their email.
Why this helps
Incident context arrives in one place and learner context lives in another, making simple follow-up take extra steps.
- Identify whether the reporter has a Memberspot account.
- Keep the first follow-up focused on the person who reported the issue.
- Reduce manual switching between monitoring and learning platforms.
Setup
Build it in a few focused steps.
- 1Connect New Relic and Memberspot to Notis once through the portal.
- 2Create an automation in the portal, or ask Notis conversationally for an incident reporter account check.
- 3Use one plain-language instruction: when a New Relic incident webhook includes a reporter email, find that user in Memberspot and summarize the result.
- 4Select an incoming webhook trigger and choose where Notis should report each run.
- 5Send one real or controlled incident example with a reporter email to confirm the lookup.
Questions about this workflow
Does New Relic start this automation directly?
No. New Relic has no integration trigger events in this setup. Notis starts it when the configured incoming webhook receives a request.
What does the Memberspot action do?
It retrieves a user's details using the email supplied in the incident context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link New relic to Memberspot. A trigger fires from one place; an action lands in another.
New relic triggers
Memberspot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to retrieve a user's details by their email address. use when you need to look up a user after obtaining their email.
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Connect any two apps with Notis in the middle.
New relic and Memberspot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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