Connect an error spike report to a learner account
When a forwarded error report names a learner, a Memberspot lookup gives your next support step a useful starting point.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Find user by email
Tool to retrieve a user's details by their email address. use when you need to look up a user after obtaining their email.
Why this helps
An error report can trigger investigation while leaving the learner's account context out of reach.
- Retrieve account details for the email in the report.
- Keep the monitoring signal and learner context together in run reporting.
- Make follow-up easier to start during a noisy incident.
Setup
Build it in a few focused steps.
- 1Connect New Relic and Memberspot to Notis once through the portal.
- 2Create an automation in the portal or tell Notis to look up learners named in error reports.
- 3Give Notis one plain-language instruction to find the Memberspot user by email when a forwarded report includes it.
- 4Select an incoming webhook trigger and a channel for run reports.
- 5Send one sample report with a valid email and verify the returned account details.
Questions about this workflow
Does the workflow identify affected users from telemetry automatically?
No. It looks up the user when the forwarded request provides an email.
What happens when no matching user exists?
The report can indicate that Memberspot returned no matching account.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link New relic to Memberspot. A trigger fires from one place; an action lands in another.
New relic triggers
Memberspot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Find user by email
Tool to retrieve a user's details by their email address. use when you need to look up a user after obtaining their email.
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Connect any two apps with Notis in the middle.
New relic and Memberspot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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