Keep customers informed when plans change
A changed appointment can get lost in a busy inbox. Let your scheduling backend alert Notis when it updates a Neon booking, then send the customer a clear text.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send SMS
Tool to send sms messages. use when you need to dispatch one or multiple messages after gathering user details.
Why this helps
Manually spotting and communicating booking changes adds avoidable back-and-forth.
- Get important schedule changes in front of customers quickly.
- Reduce manual checks for updated bookings.
- Lower confusion about the current appointment details.
Setup
Build it in a few focused steps.
- 1Connect Neon and Msg91 to Notis once through the portal.
- 2Create an automation through the portal or a connected Notis channel.
- 3Tell Notis in one instruction to send an SMS with the updated appointment information when your backend reports a Neon booking change.
- 4Choose an incoming webhook trigger and a channel for run reports.
- 5Change a test booking through your normal flow and confirm the text reflects the update.
Questions about this workflow
Will this detect every appointment edit in Neon?
Your scheduling backend needs to send a webhook for the changes you want to notify customers about.
Can it explain what changed?
Ask for a concise explanation in the instruction and include the relevant update context in the webhook.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Neon to Msg91. A trigger fires from one place; an action lands in another.
Neon triggers
Msg91 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create User Events
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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List Campaigns
Tool to list all campaigns in segmento. use when you need to retrieve campaigns with pagination support.
Send SMS
Tool to send sms messages. use when you need to dispatch one or multiple messages after gathering user details.
Connect any two apps with Notis in the middle.
Neon and Msg91, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Msg91.