Check open Gorgias work alongside Mixmax follow-ups
A weekly cross-tool review can make the state of open customer work easier to see and help you choose a manageable next step.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Tickets
Lists tickets in gorgias with various filtering options.
Why this helps
A growing queue across sales and support makes it hard to remember what is waiting where.
- Create one predictable time to review open work.
- Surface tickets that may lack an active follow-up.
- Reduce the need to keep multiple queues in working memory.
Setup
Build it in a few focused steps.
- 1Connect Mixmax and Gorgias to Notis once in the portal.
- 2Create an automation in the portal or ask Notis for a weekly review conversationally.
- 3In one instruction, ask Notis to list open Gorgias tickets and compare relevant context with Mixmax follow-ups, then summarize items needing attention.
- 4Select a weekly schedule and choose a channel for run reports.
- 5Test with a real set of open work and review the summary for useful matches.
Questions about this workflow
Does the workflow modify or close tickets?
No. It uses the Gorgias ticket listing action to support a review summary.
Can it check Mixmax too?
The instruction can ask Notis to review information available from the connected Mixmax account alongside the Gorgias list.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mixmax to Gorgias. A trigger fires from one place; an action lands in another.
Mixmax triggers
Gorgias actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Ticket Tags
Adds tags to a ticket in gorgias.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Account Setting
Creates a new account setting in gorgias.
Create Customer
Creates a new customer in gorgias.
Create Team
Creates a new team in gorgias.
Create Ticket
Creates a new ticket in gorgias.
Delete Customer
Deletes a specific customer from gorgias.
Delete Customer Field Value
Deletes a specific field value for a customer in gorgias.
Delete Customers
Deletes multiple customers from gorgias.
Connect any two apps with Notis in the middle.
Mixmax and Gorgias, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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