Keep Gorgias customer details current from Mixmax
Carry a verified detail from a Mixmax conversation into the matching customer record, so support has useful context without another manual lookup.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Customer
Updates an existing customer in gorgias.
Why this helps
Re-entering details from one tool into another adds small tasks that are easy to postpone or forget.
- Keep customer context available in the support workspace.
- Cut down on repetitive record maintenance.
- Make relevant conversation details easier to find later.
Setup
Build it in a few focused steps.
- 1Connect Mixmax and Gorgias to Notis once in the portal.
- 2Create the automation in the portal or ask Notis for the outcome conversationally.
- 3Write one instruction asking Notis to update a matching Gorgias customer only when a Mixmax conversation provides a clear, verified new detail.
- 4Select an incoming webhook trigger and choose a channel for run reports.
- 5Test with one real detail and review the updated customer record.
Questions about this workflow
Does this copy every email into customer data?
No. The instruction should identify only the specific verified details your team wants to retain.
How is the Mixmax conversation delivered?
An external tool or custom backend sends the relevant event to the Notis webhook.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mixmax to Gorgias. A trigger fires from one place; an action lands in another.
Mixmax triggers
Gorgias actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Ticket Tags
Adds tags to a ticket in gorgias.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Account Setting
Creates a new account setting in gorgias.
Create Customer
Creates a new customer in gorgias.
Create Team
Creates a new team in gorgias.
Create Ticket
Creates a new ticket in gorgias.
Delete Customer
Deletes a specific customer from gorgias.
Delete Customer Field Value
Deletes a specific field value for a customer in gorgias.
Delete Customers
Deletes multiple customers from gorgias.
Connect any two apps with Notis in the middle.
Mixmax and Gorgias, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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