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Connect customer conversations with product signals

Give monthly product and support reviews a useful conversation starting point without gathering everything manually.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Get List Of Conversations

Tool to fetch a list of conversations. use after specifying date range and filters to retrieve conversation metadata.

Why this helps

Customer discussions and product metrics are separated by tool boundaries, making it harder to connect feedback to changes in usage.

  • Bring conversation records into a product metrics review.
  • Create a recurring time to notice customer themes.
  • Reduce context gathering before prioritization.

Setup

Build it in a few focused steps.

  • 1Connect Metabase and Insighto ai to Notis once through the portal.
  • 2Create a monthly automation in the portal or by asking Notis in plain language.
  • 3Write one instruction asking Notis to review selected Metabase product or support metrics and retrieve Insighto ai conversations for the same period.
  • 4Select a monthly schedule and a channel for run reports.
  • 5Test with one actual review period and confirm the conversation results are relevant.

Questions about this workflow

Does this automatically classify conversation themes?

The selected action retrieves conversation metadata. Ask Notis to review available results in the instruction, and validate any interpretation.

Can I focus on one metric?

Yes. Specify the metric and corresponding period in the plain-language prompt.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Metabase to Insighto ai. A trigger fires from one place; an action lands in another.

Metabase triggers

Insighto ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Intent

Tool to create a new intent in insighto.ai. use when adding custom intents before training or deployment. call after confirming intent attributes.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Provider

Tool to create a new provider. use after obtaining org id to register the provider.

ActionInstant

Create Widget

Tool to create a new widget with specified attributes. use after confirming assistant id and widget type.

ActionInstant

Get Contact By ID

Tool to retrieve details of a specific contact by contact id. use when you have a valid contact id and need the full contact profile.

ActionInstant

Get List Of Contacts

Tool to fetch a paginated list of contacts. use after confirming a valid api key to iterate through pages of contacts.

ActionInstant

Get List Of Conversations

Tool to fetch a list of conversations. use after specifying date range and filters to retrieve conversation metadata.

ActionInstant

Get List Of Datasources

Tool to list all existing data sources. use when you need to fetch the complete set of data sources.

ActionInstant

Read Contact Custom Field List

Tool to retrieve a list of custom fields associated with contacts. use when you need to inspect or sync contact metadata definitions.

ActionInstant

Connect any two apps with Notis in the middle.

Metabase and Insighto ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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