Get conversation examples behind an engagement drop
Move from an unexpected engagement number to a targeted conversation review with one analytics alert.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get List Of Conversations
Tool to fetch a list of conversations. use after specifying date range and filters to retrieve conversation metadata.
Why this helps
An engagement drop can trigger worry and extra tab switching before anyone finds examples that explain the change.
- Start an investigation from a signal you already monitor.
- Retrieve conversations for the timeframe under review.
- Replace broad searching with a focused evidence check.
Setup
Build it in a few focused steps.
- 1Connect Metabase and Insighto ai to Notis once through the portal.
- 2Create a webhook-triggered automation in the portal or ask Notis to create one.
- 3In a single instruction, ask Notis to use the incoming engagement alert context and retrieve Insighto ai conversations for its date range and filters.
- 4Select the incoming webhook trigger and your channel for run reports.
- 5Test with one real alert and confirm the resulting conversation list is scoped correctly.
Questions about this workflow
Does the alert need to come from Metabase directly?
No. Metabase has no trigger events for this package; an external tool or custom backend sends the webhook.
Will the workflow explain why engagement fell?
It retrieves conversation metadata for review. The records can provide examples, but the review determines what they mean.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Metabase to Insighto ai. A trigger fires from one place; an action lands in another.
Metabase triggers
Insighto ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Intent
Tool to create a new intent in insighto.ai. use when adding custom intents before training or deployment. call after confirming intent attributes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Provider
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Create Widget
Tool to create a new widget with specified attributes. use after confirming assistant id and widget type.
Get Contact By ID
Tool to retrieve details of a specific contact by contact id. use when you have a valid contact id and need the full contact profile.
Get List Of Contacts
Tool to fetch a paginated list of contacts. use after confirming a valid api key to iterate through pages of contacts.
Get List Of Conversations
Tool to fetch a list of conversations. use after specifying date range and filters to retrieve conversation metadata.
Get List Of Datasources
Tool to list all existing data sources. use when you need to fetch the complete set of data sources.
Read Contact Custom Field List
Tool to retrieve a list of custom fields associated with contacts. use when you need to inspect or sync contact metadata definitions.
Connect any two apps with Notis in the middle.
Metabase and Insighto ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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