Keep customer feedback connected to subscribers
Save feedback in Mem0 and let Notis tag the matching Kit subscriber, making it easier to use customer insight in future communication.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Tag Subscriber by Email
Tool to associate a subscriber with a tag using an email address. use when you have a tag id and subscriber email ready. use after confirming both resources exist.
Why this helps
Feedback is hard to act on when it stays separate from the subscriber list used for customer updates.
- Keep feedback-associated subscribers findable.
- Spend less time reconciling customer notes and email records.
- Use existing tags to group relevant feedback.
Setup
Build it in a few focused steps.
- 1Connect Mem0 and Kit to Notis once in the portal.
- 2Start a new automation in Automations or ask Notis to create one.
- 3Write a prompt asking Notis to apply the appropriate existing Kit feedback tag when an incoming Mem0 note includes customer feedback and the subscriber's email.
- 4Select an incoming webhook trigger and choose a run-report channel.
- 5Test with one actual feedback note and verify the tag on the matching Kit subscriber.
Questions about this workflow
Can this workflow decide which tag to use?
Describe your tag rule clearly in the prompt and make sure the corresponding tags already exist in Kit.
What if the note has no email?
Include a clear instruction to skip notes without a subscriber email so Notis does not guess who the feedback belongs to.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mem0 to Kit. A trigger fires from one place; an action lands in another.
Mem0 triggers
Kit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to delete a tag by id. use when you need to remove obsolete or incorrect tags after confirming the tag exists.
Connect any two apps with Notis in the middle.
Mem0 and Kit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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