Close the loop when someone unsubscribes
When Mailchimp reports an unsubscribe, send a short, respectful reply in the existing WhatsApp conversation if one is available.
Trigger
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
An unsubscribe can raise questions, but manual follow-up is easy to forget or handle inconsistently.
- Acknowledge the change promptly when an eligible conversation exists.
- Keep the response brief and respectful.
- Use a contextual reply that shows which WhatsApp message it responds to.
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and WhatsApp once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3Describe a brief acknowledgment and respectful tone in one instruction.
- 4Pick the Mailchimp Unsubscribe trigger and choose where run reports go.
- 5Test with one real unsubscribe and an existing WhatsApp conversation.
Questions about this workflow
Will this send a WhatsApp message to every person who unsubscribes?
The Send reply action requires a specific message in a WhatsApp conversation, and delivery is limited to recipients who have texted first. The trigger may not provide a matching conversation or message, so use only when that context is available.
Can the automation resubscribe someone or change their Mailchimp status?
No. This package uses a WhatsApp reply action to acknowledge the unsubscribe; it does not alter Mailchimp subscription status.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Whatsapp. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Mailchimp and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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