Learn Why Subscribers Leave
Turn every unsubscribe into a one-click feedback loop that reveals what you're missing.
Trigger
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Action
Send Poll
Send a native poll to a telegram chat using the bot api.
Why this helps
Subscribers vanish without explanation. You're left guessing: Did I email too often? Wrong topic? Boring subject lines? No feedback means you can't fix the real problem.
- Get qualitative feedback on why subscribers leave with zero manual effort on your part
- Spot patterns (e.g., 40% unsubscribe due to frequency) and adjust your email strategy
- Turn churn into product insight instead of just loss--understand your audience gaps
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Telegram to Notis.
- 2Ask Notis: 'When someone unsubscribes, ask them in a Telegram poll why they left. Options: too frequent, not relevant, found alternative, other.'
- 3Select Unsubscribe Trigger and pick your feedback channel.
- 4Create a test unsubscribe and confirm the poll appears in Telegram.
- 5Activate to start capturing feedback immediately.
Questions about this workflow
Will subscribers actually fill out a poll?
Many will, especially if the poll is brief (3 options). Low friction means higher response than traditional surveys. Notis will show you the response rate.
Can I customize the poll options?
Absolutely. Tell Notis what options matter to your business (e.g., 'Too expensive,' 'Found competitor,' 'Not interested anymore') and it adapts.
What happens after someone votes?
Responses go to a summary in Telegram that you check regularly. You can ask Notis to show trends and highlight high-volume reasons monthly.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Telegram. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Edit Message
Edit text messages sent by the bot.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Mailchimp and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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