Catch Churn Before It Happens
Disengaged subscribers trigger an alert so you can reach out today, not after they've unsubscribed.
Trigger
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Subscribers slowly disengage but you don't notice until they're already mentally out. By the time you realize, it's too late to re-engage--they've lost interest.
- Catch subscribers showing disengagement signals before they unsubscribe--you have time to change their mind
- Send re-engagement campaigns to the right people at the right time instead of blasting everyone
- Reduce churn by proactively reaching out to at-risk subscribers instead of reacting after they leave
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Telegram to Notis.
- 2Tell Notis: 'Alert me in Telegram when Mailchimp marks a subscriber as inactive or low-engagement.'
- 3Select Profile Update Trigger and filter for inactivity markers (e.g., 'no opens in 60 days').
- 4Test by manually marking a subscriber as inactive and confirm the alert arrives.
- 5Activate to catch all future disengagement signals.
Questions about this workflow
What counts as 'inactive' in Mailchimp?
Usually no opens/clicks in 60-180 days. You can define it however makes sense for your business (e.g., paid customers get longer tolerance).
Should I automatically send a re-engagement campaign to everyone who gets this alert?
Not necessarily. Some subscribers should be removed, others deserve one more personal touch. The alert lets you decide case-by-case.
Will I get flooded with alerts if my list is large?
Notis can batch them daily ('10 subscribers marked inactive today') instead of individual alerts. You stay informed without spam.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Telegram. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Edit Message
Edit text messages sent by the bot.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Mailchimp and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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