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Notis

Update a Stripe customer after an unsubscribe

When an unsubscribe has a billing record consequence, tell Notis what Stripe customer change to make.

Trigger

Unsubscribe Trigger

Triggered when a subscriber unsubscribes from Mailchimp

Action

Update Customer

Updates an existing stripe customer, identified by customer id, with only the provided details; unspecified fields remain unchanged.

Why this helps

Customer records can retain outdated details after someone changes their relationship with your business.

  • Bring customer record follow-up into the unsubscribe workflow
  • Apply only the record change your instruction specifies
  • Reduce manual cross checking

Setup

Build it in a few focused steps.

  • 1Connect Mailchimp and Stripe once in the Notis portal.
  • 2Create an automation in the portal or tell Notis from any channel what outcome you want.
  • 3In one instruction, specify how to find the related Stripe customer and what provided customer details to update.
  • 4Choose the Mailchimp unsubscribe trigger, select a report channel, and test with one real example.

Questions about this workflow

What customer fields can be updated?

The Stripe action updates provided details. Your instruction should name the change and provide the necessary values.

Does this cancel a subscription too?

No. This workflow uses the Stripe customer update action. Subscription cancellation requires a separate action and instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Mailchimp to Stripe. A trigger fires from one place; an action lands in another.

Mailchimp triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Campaign Trigger

Triggered when a campaign is sent or experiences an event in Mailchimp

TriggerInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Profile Update Trigger

Triggered when a subscriber's profile is updated in Mailchimp

TriggerInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Subscribe Trigger

Triggered when a subscriber subscribes to Mailchimp

TriggerInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Unsubscribe Trigger

Triggered when a subscriber unsubscribes from Mailchimp

TriggerInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Mailchimp and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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