Keep Your Team Aligned on VIP Updates
Your best customers change their preferences, and only you know about it. Notis notifies your team so everyone can respond.
Trigger
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Action
Invite users to a Slack channel
Invites users to an existing slack channel using their valid slack user ids.
Why this helps
Important customer changes happen without your team knowing, leading to misaligned outreach and missed opportunities.
- Whole team stays informed
- Respond faster to VIP needs
- Prevent conflicting outreach
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Slack integrations to Notis
- 2Tell Notis: 'When a VIP customer updates their profile in Mailchimp, invite the team to discuss in Slack'
- 3Define VIP status (top spenders, long-term customers, high engagement, etc.)
- 4Specify which team members to invite to these conversations
- 5Notis will create a notification the next time a VIP profile updates
Questions about this workflow
How do you identify VIP customers?
You set the criteria: lifetime value, purchase frequency, engagement level, or a custom Mailchimp tag.
Will this create too many alerts?
Only for customers matching your VIP definition. Start narrow (top 5%) and expand if needed.
Can I choose different teams for different VIP tiers?
Yes. Create multiple automations for Gold, Silver, or custom tiers with different team invites.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Slack. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Mailchimp and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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