Stop missing critical customer exits
The moment someone unsubscribes from Mailchimp, Notis creates an issue in Linear flagged for attention so you can investigate why and decide next steps.
Trigger
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Unsubscribes happen quietly in Mailchimp. By the time you notice a pattern, you've already lost multiple customers without knowing why.
- Immediate notification of every unsubscribe
- Catch churn patterns before they cascade
- Organized investigation trail per customer
- Data for retention decisions
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Linear to Notis (one-time)
- 2In the portal, create an automation: 'When someone unsubscribes from Mailchimp, create an urgent issue in Linear'
- 3Name it 'Unsubscribe Alert' and choose your notification channel
- 4Select 'Unsubscribe Trigger' as your trigger
- 5Test by unsubscribing a test account - Linear issue with subscriber details should appear instantly
Questions about this workflow
Will this flag VIP unsubscribes differently?
Yes - tell Notis 'mark VIP unsubscribes as critical priority' and it'll prioritize them automatically in Linear.
Does it include their unsubscribe reason?
Mailchimp often captures a reason. Notis includes it in the issue so you have context for your response.
Can I automatically comment on unsubscribe issues?
Absolutely - Notis can add a templated comment asking for feedback or noting a follow-up action plan.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Linear. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Mailchimp and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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